![]() Receive & verify order at customer site 12. Load vehicle, generate shipping document, verify credit and ship 11. ![]() Receive product at warehouses (important for ATP orders) 9. Select carrier & calculate transportation cost 8. Reserve inventory & determine delivery date: Available-to-Deliver (ATD), Available-to-Promise (ATP) 4. Order Execution This is how the organization handles the order received from the customer.ΔΆ Order Management Example of Order to Cash Cycle 1. It is the interface between buyers and sellers and consists of: Influencing the Order This is the phase where an organization attempts to change the manner by which its customers place orders. 1 Chapter 8 Order Management and Customer Service Order Management executes the operating plan based on demand forecast.
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